The Friendly App Ltd ("we," "our," or "us") operates the BotoxSearch mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
 

Information Facilitation Service
BotoxSearch is a search facilitation tool designed to help users find botox clinics and providers. We do not provide medical advice, endorse specific clinics, or facilitate bookings. Our service exists solely to aggregate and present publicly available information to help users make informed decisions. All treatment decisions and clinic selections should be made in consultation with qualified medical professionals.
1. Information We Collect
1.1 Information You Provide
We do not require you to create an account or provide an email address to use BotoxSearch. However, we may collect:

• Search Queries: The search terms you enter when looking for botox clinics

• Saved Clinics: Information about clinics you choose to save for later reference

• Search History: A record of your previous searches within the App

1.2 Automatically Collected Information
When you use our App, we automatically collect certain information:

• Device Information: Device type, operating system, and unique device identifiers

• Usage Data: App interactions, features used, and time spent in the App

• Location Data: Approximate location data (city/region level) only if you explicitly grant permission. This helps provide relevant local search results

• Analytics Data: App performance metrics, crash reports, and general usage statistics via Google Analytics and Firebase Analytics

2. How We Use Your Information
We use the information we collect to:

• Provide and maintain the App's search functionality

• Display relevant botox clinic search results based on your queries

• Store your search history and saved clinics for your convenience

• Improve and optimize the App's performance and user experience

• Understand how users interact with our App through analytics

• Fix bugs and technical issues

• Comply with legal obligations

3. AI-Powered Search
BotoxSearch uses artificial intelligence (Claude API by Anthropic) to provide intelligent search results. When you perform a search:

• Your search query is sent to Claude API to generate relevant results

• We do not share any personal identifying information with the AI service

• Search results are stored temporarily to enable search history functionality

• We do not use your searches to train AI models

• No user data is permanently stored by third-party AI services

4. Data Storage and Retention
Your data is stored securely using Firebase, Google's mobile and web application development platform:

• Search History: Stored locally on your device and in Firebase to sync across your devices

• Saved Clinics: Stored in Firebase to persist across app sessions

• Temporary Data: AI search results are cached temporarily and automatically deleted after a reasonable period

5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services (Firebase, Google Analytics) that help us operate the App

• Legal Requirements: When required by law or to protect our rights and safety

• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not share your data for marketing or advertising purposes.
6. Third-Party Services
Our App uses the following third-party services:

• Firebase (Google): Authentication, database, and analytics

• Google Analytics: Usage analytics and app performance monitoring

• Claude API (Anthropic): AI-powered search functionality

• Apple App Store / Google Play Store: In-app purchase processing

These services have their own privacy policies. We encourage you to review them:

• Google Privacy Policy

• Anthropic Privacy Policy

• Apple Privacy Policy

7. Payment Information
We offer in-app subscriptions through the Apple App Store and Google Play Store. We do not collect or store your payment information. All payment processing is handled securely by Apple or Google, and we only receive confirmation of your subscription status.
8. Location Data
BotoxSearch may request access to your location to provide relevant local search results. Location access is:

• Completely optional - you can use the App without granting location access

• Only collected when you explicitly grant permission

• Used solely to show clinics near your current location

• Not shared with third parties for marketing purposes

• Can be disabled at any time in your device settings

9. Children's Privacy
BotoxSearch is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@thefriendlyapp.com.
10. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest

• Secure Firebase authentication and database rules

• Regular security assessments and updates

• Limited access to personal information by our team

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Your Data Rights
You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your data by deleting the App

• Portability: Request a copy of your data in a machine-readable format

• Objection: Object to processing of your personal data

To exercise these rights, please contact us at hello@thefriendlyapp.com.
12. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Search history and saved clinics: Retained until you delete them or uninstall the App

• Analytics data: Retained in aggregate form for up to 26 months

• Temporary AI search results: Automatically deleted after 30 days

13. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States where our service providers (Firebase, Anthropic) operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App

• Updating the "Last Updated" date at the top of this policy

• Sending an in-app notification for material changes

Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.
15. No Marketing or Advertising
We do not:

• Send marketing or promotional emails

• Display third-party advertisements in the App

• Share your data with advertising networks

• Use your information for marketing purposes

16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Friendly App Ltd
Email: hello@thefriendlyapp.com
Address: London, United Kingdom
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. BotoxSearch collects only the minimum data necessary to provide you with a great search experience, and we never sell your personal information.
© 2026 The Friendly App Ltd. All rights reserved.